Returns & Exchanges

Tortuga Outdoor offers limited warranties on all of our products. Contact us if you have received a defective item or would like to start a new warranty claim. Please include your name, address, order number, and relevant photos in the body of the email.


Satisfaction Guaranteed

If you are not 100% satisfied with your order, you can return the item(s) for a no-hassle refund, provided you pay for the cost of shipping. We reserve the right to keep a restocking fee to pay for any packaging or missing parts.




All Clearance sales are final, barring any damage incurred during transit. At Tortuga Outdoor, we strive to provide our customers with the highest quality products and services. Each item is carefully inspected and packaged to ensure it reaches you in perfect condition. Should you receive a damaged item, please contact us within 7 days of receipt. We ask that you provide clear photos of the damage along with your order information. Our dedicated team will work swiftly to provide a solution as timely as possible.